WOLFTEN Customer Satisfaction Survey 2024

WOLFTEN Customer Satisfaction Survey - 2024

Dear Customer,

Please take 2 minutes to complete this short survey regarding cooperation with WOLFTEN, assessing the given categories on a scale from 1 - bad to 5 - very good.

The opinions received will allow us to improve the quality of our services, as well as improve our cooperation. We constantly strive to meet the expectations of our Customers. That is why your opinion is so important to us!

1 / 16

Your name and surname:

2 / 16

Your company name:

3 / 16

If you see any possibilities to improve cooperation between WOLFTEN Sp. z o.o., and your company, we will be grateful for your suggestions.

4 / 16

Service level

1

2

3

4

5

5 / 16

Proposed prices of the products / services.

1

2

3

4

5

6 / 16

Waiting time for an offer.

1

2

3

4

5

7 / 16

Ease of doing business

1

2

3

4

5

8 / 16

On time delivery

1

2

3

4

5

9 / 16

Communication of order status

1

2

3

4

5

10 / 16

Product quality

1

2

3

4

5

11 / 16

Packaging quality

1

2

3

4

5

12 / 16

Product alignment with the Purchase order.

1

2

3

4

5

13 / 16

Document alignment with the Purchase order.

1

2

3

4

5

14 / 16

Handling of possible complains

1

2

3

4

5

N/A

15 / 16

Time to resolve discrepancies/inconsistencies after delivery.

1

2

3

4

5

N/A

16 / 16

After-sales support.

1

2

3

4

5

N/A

0%